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RETChat Empowers Your Intelligent Customer Engagement Management
DATA OWNERSHIP
Own your data before your competitors do.
iCEM Basic makes it simple to collect, analyze and act upon the untapped value of Customer Behavior Data, giving Enterprise the insights to manage customer engagement and drive business results.
DATA-IS-ACTION
Take the right action to the right Customer at the right time. iCEM Advanced makes it easy to customize any Data-Driven Actions: Rule based, Event Trigger, Behavior Scorer, Segmentation, Machine Learning Algorithm to accurately target current and potential customers.
LEARN MOREDATA LIQUIDITY
Synergize your 1st Party Data with 3rd Party Data.
iCEM Premium securely extends your 1st party data for further enrichment and activation, to drive intelligent customer engagement through CRM Solution, Social CRM, Marketing Automation Tool and Media / DSP / Agency Partner Network.
Raymond Chen, CTO, Baby Kingdom
DATA-SCIENTIST
-as-a-service
Running out of data talent? Don’t let it stop you. RETChat combines Advanced Analytics tool and Data Scientist service in it's Model Factory offering to enable Data-Scientist-as-a-Service.
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